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Maintenance Requests
The Resident is responsible for the general daily upkeep of their units and to make sure their units are clean and tidy in accordance with the lease agreement. Refer back to your lease agreement for information on maintenance and the tenants obligations and the landlords obligations to avoid any confusion.
How to Submit a Maintenance Request.
The Resident Center is your online homebase for wherever you call home.
Have you ever dealt with a maintenance issue, but didn’t know how to contact your property manager?
We’ll show you how to submit maintenance requests and general inquiries to your property manager through the Resident Center. Click the link above or continue reading to lear how.
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If you have a maintenance request for your property manager, you can either tap go to the Home dashboard and scroll down to ‘Open requests’ and click Create request or you can go to the left-hand menu and select Requests and Create request.
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Select which kind of request you’re creating:
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Maintenance request for issues like leaky faucets, cracked windows, etc.
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General inquiry for questions about your account, parking policies, etc.
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In ‘Type’, you can switch between Maintenance request or General inquiry by selecting Change.
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Fill out the rest of the request details including the category of request, subject line, a general description, any attachments and scheduling entry permissions.
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Then click Submit request.
Refer To Your Lease Agreement Regarding Maintenance And The Specific Responsibilities Of The Tenants, And those Of The Landlord
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